Read on for more information, or jump to our Merchant Account Comparison Chart for more info on our best-rated providers!Įlavon offers a full range of products and services for businesses of all sizes: At the same time, its use of overpriced equipment leases, reliance on independent sales agents, and high complaint volume from merchants lowered its overall score significantly. Its elimination of early termination fees is also commendable, though it falls short of true month-to-month billing. The company offers fair and honest advertising, although it doesn’t publicly disclose much specific pricing information. Elavon earns a score of 3.5 out of 5 stars. Overall, Elavon’s positive features outweigh the negatives - but only by a little. The company’s marketing strategy, however, still has room for improvement - there are very few disclosures of processing rates, account fees, or contract terms on its website. Helcim gives you all the resources that Elavon has to offer in the most cost-effective and predictable package.Įlavon has taken some small steps to respond to developing trends in the processing industry, eliminating its early termination fee (but not providing true month-to-month contracts) for most merchants. If you’re thinking about signing on with Elavon, we highly recommend doing so through Helcim. Unfortunately, it doesn’t provide significant savings. One of the most well-known of these resellers is Costco Merchant Services. Hundreds of independent agents and organizations resell Elavon’s processing services. Given the company’s vast resources, there’s no excuse for this. While this is a common problem in the processing industry, customer service seems to be an afterthought at Elavon. More disturbing is that so many of the complaints cite poor to non-existent customer service and support after the sale. However, considering the number of merchants it serves, that’s not unusual. Search for Elavon reviews, and you’ll see that the company has a rather high volume of complaints filed against it. However, there are also disadvantages to dealing with an organization of Elavon’s size. Elavon’s size gives it several advantages, including the ability to process all transactions in-house and provide a full range of quality proprietary products and services. Overpriced terminal leases through Ladco Global Leasing SolutionsĮlavon is one of the largest merchant account providers in the United States, currently serving over 2 million customers in over 30 countries.Little pricing information on the website.Standard three-year contract with an automatic renewal clause.Interchange-plus pricing available upon request.What Is Shopify & How Does Shopify Work?.
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